We are aware that time is an important factor for our clients’ success in the business world and in achieving their desired results. We take pride in meeting the expectations and demands of our clients with a high quality service understanding. We provide service by e-mail and phone between 8:15 p.m. and 1:00 a.m. (the next day) Turkish time on business days to quickly respond to any new requests of our clients outside of Turkey and to potential questions about their ongoing projects.
Our clients in Turkey can contact us during our office hours of 8:15 a.m. and 6:15 p.m. Turkish time. Our project managers work on a shift system to respond to the questions and needs of the clients, and our day shift project managers work between 8:15 a.m. and 4:00 p.m. Turkish time, while our night shift project managers work between 4:00 p.m. and 1:00 a.m. (the next day). Our teams respond to client e-mails and phone calls within 30 minutes at the latest. To prevent delay of the process, we directly and effectively respond to the requests of our clients.
